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Copy pathtest_conversations.py
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175 lines (152 loc) · 7.06 KB
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# -*- coding: utf-8 -*-
import os
import unittest
from intercom.client import Client
# from intercom import Admin
# from intercom import Conversation
# from intercom import Message
from . import delete_user
from . import get_or_create_user
from . import get_timestamp
intercom = Client(
os.environ.get('INTERCOM_PERSONAL_ACCESS_TOKEN'))
class ConversationTest(unittest.TestCase):
@classmethod
def setup_class(cls):
# get admin
cls.admin = intercom.admins.all()[1]
# get user
timestamp = get_timestamp()
cls.user = get_or_create_user(intercom, timestamp)
cls.email = cls.user.email
# send user message
message_data = {
'from': {
'type': "user",
'id': cls.user.id
},
'body': "Hey"
}
cls.user_message = intercom.messages.create(**message_data)
conversations = intercom.conversations.find_all()
cls.user_init_conv = conversations[0]
# send admin reply
cls.admin_conv = intercom.conversations.reply(
id=cls.user_init_conv.id,
type='admin', admin_id=cls.admin.id,
message_type='comment', body='There')
@classmethod
def teardown_class(cls):
delete_user(intercom, cls.user)
def test_find_all_admin(self):
# FINDING CONVERSATIONS FOR AN ADMIN
# Iterate over all conversations (open and closed) assigned to an admin
for convo in intercom.conversations.find_all(type='admin', id=self.admin.id): # noqa
self.assertIsNotNone(convo.id)
self.admin_conv.id = convo.id
def test_find_all_open_admin(self):
# Iterate over all open conversations assigned to an admin
for convo in intercom.conversations.find_all(
type='admin', id=self.admin.id, open=True):
self.assertIsNotNone(convo.id)
def test_find_all_closed_admin(self):
# Iterate over closed conversations assigned to an admin
for convo in intercom.conversations.find_all(
type='admin', id=self.admin.id, open=False):
self.assertIsNotNone(convo.id)
def test_find_all_closed_before_admin(self):
for convo in intercom.conversations.find_all(
type='admin', id=self.admin.id, open=False,
before=1374844930):
self.assertIsNotNone(convo.id)
def test_find_all_user(self):
# FINDING CONVERSATIONS FOR A USER
# Iterate over all conversations (read + unread, correct) with a
# user based on the users email
for convo in intercom.conversations.find_all(email=self.email, type='user'): # noqa
self.assertIsNotNone(convo.id)
def test_find_all_read(self):
# Iterate over through all conversations (read + unread) with a
# user based on the users email
for convo in intercom.conversations.find_all(
email=self.email, type='user', unread=False):
self.assertIsNotNone(convo.id)
def test_find_all_unread(self):
# Iterate over all unread conversations with a user based on the
# users email
for convo in intercom.conversations.find_all(
email=self.email, type='user', unread=True):
self.assertIsNotNone(convo.id)
def test_find_single_conversation(self):
# FINDING A SINGLE CONVERSATION
convo_id = intercom.conversations.find_all(type='admin', id=self.admin.id)[0].id # noqa
conversation = intercom.conversations.find(id=convo_id)
self.assertEqual(conversation.id, convo_id)
def test_conversation_parts(self):
# INTERACTING WITH THE PARTS OF A CONVERSATION
convo_id = intercom.conversations.find_all(type='admin', id=self.admin.id)[0].id # noqa
conversation = intercom.conversations.find(id=convo_id)
# Getting the subject of a part (only applies to email-based
# conversations)
self.assertEqual(conversation.conversation_message.subject, "")
for part in conversation.conversation_parts:
# There is a part_type
self.assertIsNotNone(part.part_type)
# There is a body
if not part.part_type == 'assignment':
self.assertIsNotNone(part.body)
def test_a_reply(self):
# REPLYING TO CONVERSATIONS
conversation = intercom.conversations.find(id=self.admin_conv.id)
num_parts = len(conversation.conversation_parts)
# User (identified by email) replies with a comment
intercom.conversations.reply(
id=conversation.id,
type='user', email=self.email,
message_type='comment', body='foo')
# Admin (identified by admin_id) replies with a comment
intercom.conversations.reply(
id=conversation.id,
type='admin', admin_id=self.admin.id,
message_type='comment', body='bar')
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertEqual(num_parts + 2, len(conversation.conversation_parts))
def test_open(self):
# OPENING CONVERSATIONS
conversation = intercom.conversations.find(id=self.admin_conv.id)
intercom.conversations.close(
id=conversation.id, admin_id=self.admin.id, body='Closing message') # noqa
self.assertFalse(conversation.open)
intercom.conversations.open(
id=conversation.id, admin_id=self.admin.id, body='Opening message') # noqa
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertTrue(conversation.open)
def test_close(self):
# CLOSING CONVERSATIONS
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertTrue(conversation.open)
intercom.conversations.close(
id=conversation.id, admin_id=self.admin.id, body='Closing message') # noqa
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertFalse(conversation.open)
def test_assignment(self):
# ASSIGNING CONVERSATIONS
conversation = intercom.conversations.find(id=self.admin_conv.id)
num_parts = len(conversation.conversation_parts)
intercom.conversations.assign(
id=conversation.id, assignee_id=self.admin.id,
admin_id=self.admin.id)
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertEqual(num_parts + 1, len(conversation.conversation_parts))
self.assertEqual("assignment", conversation.conversation_parts[-1].part_type) # noqa
def test_mark_read(self):
# MARKING A CONVERSATION AS READ
conversation = intercom.conversations.find(id=self.admin_conv.id)
conversation.read = False
intercom.conversations.save(conversation)
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertFalse(conversation.read)
conversation.read = True
intercom.conversations.save(conversation)
conversation = intercom.conversations.find(id=self.admin_conv.id)
self.assertTrue(conversation.read)