ActiveStorage raw file uploads fail with "An unknown file format not allowed" due filename being lost · Issue #591 · cloudinary/cloudinary_gem · GitHub
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ActiveStorage raw file uploads fail with "An unknown file format not allowed" due filename being lost #591
Before proceeding, please update to latest version and test if the issue persists
Describe the bug in a sentence or two.
When uploading raw files (e.g. CSV) through the ActiveStorage integration, the Cloudinary API rejects the upload with CloudinaryException: An unknown file format not allowed.
This is a regression from the 1.x series, which used rest-client and preserved the original filename in multipart requests.
Issue Type (Can be multiple)
Build - Cannot install or import the SDK
Performance - Performance issues
Behaviour - Functions are not working as expected (such as generate URL)
Documentation - Inconsistency between the docs and behaviour
Other (Specify)
Steps to reproduce
Configure ActiveStorage with the Cloudinary service (config/storage.yml):
cloudinary:
service: Cloudinary
type: private
Configure a Cloudinary upload preset as the default for "API raw" with allowed_formats: ["csv"]
Create a model with has_one_attached :csv_file
Upload a .csv file through ActiveStorage
Observe the error:
ActiveStorage::IntegrityError (An unknown file format not allowed)
Caused by: CloudinaryException (An unknown file format not allowed)
Error screenshots or Stack Trace (if applicable)
…
Operating System
Linux
Windows
macOS
All
Environment and Libraries (fill in the version numbers)
Cloudinary Ruby SDK version - 2.1.2
Ruby Version - 3.4.1
Rails Version - 8.1.2
Other Libraries (Carrierwave, ActiveStorage, etc) - 0.0.0
Repository
If possible, please provide a link to a reproducible repository that showcases the problem
Suggested Fix
In lib/active_storage/service/cloudinary_service.rb, the upload method should pass the filename to the uploader as original_filename:
It looks like this may be related to the resource_type being set when using type: private. If resource_type is not explicitly set, the upload can fail with “unknown file format not allowed” even when the format is permitted in the preset.
Could you please try adding :resource_type => auto to the upload options and see if the issue persists?
Activity
skalahasti-cloudinary commentedon Feb 24, 2026
Hi @Alexey1100 ,
Thanks for posting the issue.
Can you please confirm what is the value that is being set for format when calling ext_for_file(key)?
Thanks,
Sree
Alexey1100 commentedon Feb 25, 2026
Hello @skalahasti-cloudinary
Looks like it returns
"csv", for my example above.dejihastrup-cl commentedon Feb 26, 2026
Hi @Alexey1100,
Thanks for following up.
It looks like this may be related to the resource_type being set when using type: private. If resource_type is not explicitly set, the upload can fail with “unknown file format not allowed” even when the format is permitted in the preset.
Could you please try adding
:resource_type => autoto the upload options and see if the issue persists?Best Regards,
Deji