Hey, I'm not GitHub staff, so I can't review it, and other users can't either. Only GitHub Education support can do a manual review. Here's what I'd try:

Stop reapplying for now. Eight rejections in three days probably won't help. Wait before you try again.
Swap the portal screenshot for an official letter. Ask your school for an enrollment verification letter on letterhead. It should show your full name, the school name, that you're currently enrolled, and a recent date. Screenshots of portals are a common reason for auto-rejections because the system struggles to read them.
Take a clean photo or scan. Good light, the whole page in frame, nothing cropped or blurry.
Use the GitHub Education support form. Explain that you keep getting auto-rejected with no reason, say what school you attend, and ask for a manual review. That's the proper way to reach a human.
Check your profile details. Your name should match the document, and if your school gave you an email address, add and verify it on your account.

Hi @TaoTheReaper

The latest rejections give NO specific reason at all — the automated verifier seems unable to read my school portal screenshots.

When we had a quick look it does state that your latest evidence contains keywords indicating that it may be an acceptance letter. Only proof of current academic enrollment is acceptable. We would recommend you try using a screenshot of the portal (again).

Also ensure your location is on and accurate (not through a VPN) and you ensure your billing address is current (and also accurate).

All applications must go through GitHub Education Benefits Application form. We are unable to provide manual reviews or upload links for individual applicants.

q

Not staff, but a few things in this thread could still be tripping the checker, and they're all worth fixing before the next try:

1. Check which school you pick. Penn Foster has more than one entry (High School, College, Career School). If the school chosen in the form doesn't exactly match the name on your document ("Penn Foster High School"), the match fails even when the photo is perfect.

2. Prove current enrollment, not your history. A Courses & Grades or transcript-style page can read as a record of past work. The maintainer asked for proof of current academic enrollment, so photograph the portal page that shows:

your full name, exactly as it appears in your GitHub billing info (no added or missing middle name);
"Penn Foster High School";
Active status, with the current term or enrollment dates (Aug 2026 – Aug 2029).

A current date visible somewhere on the page helps.

3. Get the whole page in frame without losing legibility. You mentioned shooting close up loses the browser around the page. Zoom the browser out (Ctrl/Cmd + −) until the full page and the address bar showing the Penn Foster portal URL fit on screen, then photograph it straight on. The maintainer said your text is already readable, so the extra context is the part to add.

4. Treviso vs. a US school. Matching billing and location was the right move, since that's what the maintainer flagged. Distance learning is accepted with the camera flow you're already using, so nothing else to change there.

5. On a cooldown: I'm not aware of a documented cooldown. But since the rejections now give no reason, waiting a few days and sending one carefully prepared application beats several quick retries. If that one fails too, the maintainer's reply here is your best route to a human.

Hello,

I am experiencing the same issue. I am currently a student at CNED (Centre National d’Enseignement à Distance) in France.

I have submitted and verified all the required information and documents, but I am still unable to complete the student verification process. Unfortunately, the system does not indicate what is wrong with my documents or why my verification is being rejected.

Could you please let me know what the issue is and what I need to provide or correct in order to complete the verification successfully?

Thank you in advance for your help.

Here is what is happening with your application and how to resolve it:
Why Automated Verification Is Failing ->
GitHub’s automated verifier uses strict optical character recognition (OCR) and location tracking to prevent fraud. Screenshots of student portals are almost always auto-rejected for two main reasons:

1. Digital Screenshots Are Disallowed: GitHub’s system requires an unedited, physical document (such as a physical student ID card, official paper transcript, or dated enrollment letter) captured directly via your device’s camera. Digital portal screenshots, PDFs, or photos of a computer screen trigger instant automated rejections.
2. IP Location & WiFi Mismatch: The system cross-references your current IP address and browser location with your school's physical location.

Step-by-Step Fix to Get Approved ->

1. Get an Approved Document Type:
   Obtain an official dated paper enrollment letter, tuition receipt, or physical student ID.
   The document must clearly state your full name ("Daniele Taormina") and a current date (e.g., showing active enrollment for the current 2026 academic term).

2. Submit via Your Phone/Camera directly:
   Do not upload a saved image file if given the option to take a photo. Use your device's live camera to take a clear, well-lit photo of the physical paper document.

3. Check Your Network Connection:
   Disable all VPNs, proxies, or ad-blockers before submitting.

Requesting a Manual Staff Review

Because you are on the GitHub Education application workflow, community forum threads or public discussions cannot manually override the verifier or review private student documents for privacy/security reasons.

If the live-camera submission of an official paper document fails:

1. Go directly to the [GitHub Education Support Portal](https://support.github.com/contact/education).
2. Open a ticket under GitHub Education / Student Developer Pack.
3. Explain that your automated application is looping rejections despite matching profile/billing details, and request a manual review from the Education Support team.

Hey @TaoTheReaper, that sounds really frustrating. From what I've seen, the auto-checker struggles most with portal screenshots, so I'd try an actual enrollment letter or transcript instead, with your full name, the school name and the dates clearly visible. Also make sure location is allowed when you apply and that you're not on a VPN, because it compares that against your school. And I'd stop resubmitting for a bit. Fix the document first, then apply once, since spamming it doesn't seem to help.

If it still gets rejected after that, I'd contact GitHub Education support directly, because only staff can do a manual review and replies here can't override it. Just don't post your documents or school login stuff in the thread. Hope it gets sorted soon, good luck! 🙌