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[BUG] Image autoupload uploads images twice under certain conditions #3983
Description
Actual behaviour
When image autoupload is turned on, images are uploaded twice, the second time with (2) at the end of the file name.
Expected behaviour
Images get uploaded only once.
Steps to reproduce
It usually happens when both image and video autoupload is turned on, however for example right now I only have image autoupload turned on and it still happens. Also yesterday, I took two images, one was uploaded once and the second one got uploaded twice. Fiddling with enabling/disabling image and/or video autoupload sometimes fixes the issue.
Can this problem be reproduced with the official owncloud server?
not when I tried it now
Environment data
Android version:
12
Device model:
Xiaomi Poco F3
Stock or customized system:
Custom ROM (Pixel Experience 12)
ownCloud app version:
4.0-beta1 (but I have the problem with the latest stable version as well)
ownCloud server version:
10.11
Activity
JuancaG05 commentedon Mar 23, 2023
Hi @Dehumanizer77! Thanks for opening a new issue for this! We'll take a look and let you know about our findings 😉
web2wire commentedon Mar 28, 2023
I have had this for several months now, it basically happens every time. The difference being for me I often get (2), (3) and several more versions of the same file. The original is sometimes, but not always zero sized. I am happy to provide further info if this helps.
Dehumanizer77 commentedon Apr 2, 2023
It's totally unreliable, sometimes it uploads the file fine, sometimes with zero size, sometimes multiple times, sometimes just once...
vvzinovyev commentedon Apr 5, 2023
Hi. Same for me. I did not notice zero size on the original file. I get even (3), (4), (5) sometimes. Usually I just delete such files and the original ones seem to be OK. It happens for quite a while already - half a year for sure and survived a few app upgrades. Just upgraded to the most recent version recently. I have Samsung S10e.
vvzinovyev commentedon Apr 5, 2023
Actually, I upgraded to v3.0.4, and first time in a while did not have these dupes today. Let's see..
Dehumanizer77 commentedon Apr 5, 2023
Since 4.0 beta does have the problem as well, I would be surprised if it was fixed in 3.0.4, but maybe some accidental change fixed it, let us know if the problem didn't reappear later.
vvzinovyev commentedon Apr 11, 2023
So far only one file got a dupe since I upgraded to 3.0.4. This version is definitely better than whatever 2.x I had before.
web2wire commentedon Apr 24, 2023
I'm on 3.0.4 and still getting the same issues. Multiple dupes, sometimes zero sized, along with sometimes originals zero sized also. This is the most worrying for me as it means that images are not in fact being synced but the OwnCloud app thinks they have been. Until later when I go to import them for processing and find that the images are empty/broken and have to see if I've still got the originals on my phone.
mihha commentedon May 18, 2023
I have a similar issue where one image is uploaded to the /CameraUploads folder and the same image is uploaded to the /Camera/Igor folder.
That second folder is actually the one I configured in the ownCloud android client Settings and that is the folder I would expect to get uploaded files
I can't get rid of the original /CameraUpload folder
Dehumanizer77 commentedon May 18, 2023
The original problem seems to be fixed now, at least with 4.0-beta4 I didn't notice duplicate files anymore.
vvzinovyev commentedon May 18, 2023
Cool, installed, let's see!
mihha commentedon May 18, 2023
I installed the latest 4.0 beta version, but this bug still exists
Good thing is that it seems that other issue (uploading files to the default /CameraUpload and custom folder set in the settings) is being fixed
Dehumanizer77 commentedon May 18, 2023
strange, so I'm just lucky now
mihha commentedon May 18, 2023
It is getting worse
After some time, I get this
JuancaG05 commentedon May 18, 2023
This is a known issue right now, no specific fix for it in the 4.0 version of the app. We'll check it ASAP and will keep you updated in this thread 🚀
50 remaining items
jesmrec commentedon Jun 4, 2025
@jsiddall you run the app from the play store? or the instance we shared with a potential fix?
The doubled app is a known problem
jesmrec commentedon Jun 5, 2025
Well, we are on position to throw out all the discussed improvements above, that will be available in the upcoming 4.6.0 release. But, if any of you want to take a look in advance, you can get a build here (your feedback is welcome!!). I tested with several devices and got no duplications. Please, be aware of the background setup of your devices to allow the uploads to run when the app is not in front of your eyes.
Pwd for the download: Kb%7G9|l[U-K
joragua commentedon Jun 5, 2025
Yess! Feedback from users is always welcome and helps us a lot! Feel free to comment here if there are more problems 🍻
jesmrec commentedon Jul 22, 2025
@Dehumanizer77 @web2wire @mihha @DerFuz @jsiddall @vvzinovyev JFYI, version
4.6.0has been already released with the planned improvements regarding this issue. Could you take a look? your feedback is always welcome!! Thanks!Dehumanizer77 commentedon Jul 22, 2025
Installed, will let you know in a few days :-)
jsiddall commentedon Jul 22, 2025
Just installed the update manually. For some reason Play didn't let me know there was an update ready. Anyway, on 4.6.0 now and will report back how things work.
Dehumanizer77 commentedon Jul 25, 2025
Well, the very first image that was uploaded with 4.6.0 has a duplicate with zero length :-/
jsiddall commentedon Jul 30, 2025
One week in and so far no duplicates or other errors, though there have only been a few images to upload so far.
Dehumanizer77 commentedon Aug 3, 2025
ok it looks like I did not have any more duplicates since the upgrade, good work
jsiddall commentedon Sep 15, 2025
Almost 2 months of using 4.6 and still no duplicates. Thanks for fixing this!
joragua commentedon Oct 3, 2025
I will close this issue since it seems to be fixed, as you mentioned. Please, feel free to reopen it if the bug shows up again. Thanks a lot for your engagement! 🙌🏻