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[BUG] iOS shortcut are not working anymore #1581
Description
Steps to reproduce
- Subscribe to the PRO feature on iOS
- Receive PDF file on a messenging app on iOS
- Open the context menu from the other app
- tap the save on ownCloud menu entry
Expected behavior
You can choose where to save on the OwnCloud app
Actual behavior
Screen flickers, nothing happens.
Btw: I’ve restored the subscription on the new phone and can see that the feature is activated from ownCloud.
Client
iOS version:
26.6.1
ownCloud app version:
ownCloudreleaseversion12.7.1build303 (Mon Aug 31 09:55:22 UTC 2026)
(app: - release/12.7.1@56f32e5, sdk: v12.4.0-87-g7648ca81 - @7648ca81)
Device model:
iPhone 16 pro max
Server configuration
Web server:
Docker container
Database:
PHP version:
ownCloud version:
OwnCloud 10.15.2 (stable)
Storage backend (external storage):
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here
Activity
jesmrec commentedon Oct 26, 2026
Hi @soriyath! opening the context menu to save an attached file to ownCloud does not have to do with the suscription features. That's a free feature. Anyway, i can not reproduce the problem: after clicking on
Shareon the context menu , the ownCloud folder picker is displayed correctly. Are you still reproducing that problem? (sorry for the very late response).If i miss something, feel free to put light more in front on my eyes ;) Also, any question you have, we are happy to help!
soriyath commentedon Oct 31, 2026
Hello,
It still does not work. The screen flickers and nothing happens.
soriyath commentedon Oct 31, 2026
After uninstalling the app and reinstalling it, it now works.