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Evaluating Pedestrian Crossing Level of Service (PCLOS) for safer urban environments in Kuwait

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Abstract

This study evaluates the pedestrian crossing infrastructure in Kuwait through the Pedestrian Crossing Level of Service (PCLOS) framework. Five vital urban areas were chosen based on urban variety and pedestrian traffic. A mixed-method approach was developed, integrating field evaluations with user perception surveys to create a weighted indicator model that includes 17 essential parameters related to infrastructure, safety, and accessibility. Data was collected from 100 pedestrians through surveys, along with field observations of crossing conditions. The PCLOS scores showed a notable variation in service quality among the locations, with scores ranging from 27.64% to 71.69%, reflecting service grades from D to B. Major misses identified were the absence of tactile paving, poor signage, and insufficient lighting, whereas higher scores correlated with well-defined crosswalk markings, signalized intersections, and effective measures of pedestrian segregation. The results highlight the utility of PCLOS as a diagnostic instrument for pinpointing infrastructure deficiencies and prioritizing enhancements. This study lays the groundwork for data-informed pedestrian planning and policy development in Kuwait, fostering safer and more inclusive urban settings.

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Sharaf AlKheder: Conceptualization, manuscript writing Kassem Wizani: Data collection and analysis.

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Correspondence to Sharaf AlKheder.

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AlKheder, S., Wizani, K. Evaluating Pedestrian Crossing Level of Service (PCLOS) for safer urban environments in Kuwait. Saf. Extreme Environ. 8, 12 (2026). https://doi.org/10.1007/s42797-026-00145-6

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  • DOI: https://doi.org/10.1007/s42797-026-00145-6

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  1. Sharaf AlKheder