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GSA exists to support other agencies in achieving their missions by providing policy, services, workspace, and contracting vehicles for procuring products and services. This is our approach to leveraging the capabilities of the internet and World Wide Web.
GSA strives to help the user achieve their mission-related task quickly.
GSA digital assets primarily exist to provide policy, information, services and workspace to the federal government. GSA assets are not vanity presses, document archives, or platforms to discuss the organization. We speak directly to the user with words she understands to help her quickly get information or complete a task. All content must be both factually correct and engaging to users.
Decreased time on task, decreased call center volume and increased positive response to survey questions on task completion
GSA bases digital decisions on audience needs and business goals.
Any content that does not meet a user need or business goal does not belong on the GSA digital presence. The exception to this is some content may need to exist because it’s required by law, but even then we optimize it for the prospective user.
Compliance rate with style guide and performance rate against business KPIs
GSA designs digital based on content and data.
GSA uses data and content to determine the need for a new or revised digital asset. Once the need has been established, we use content and data to define the layout and elements in a design, rather than the other way around.
Compliance rate with internal processes for content creation and redesign
GSA speaks with one voice.
Although we have numerous audiences and goals, GSA collaborates internally to present a unified experience that delivers the right information to users and makes it easy for users to know where to start their journey. GSA does not make digital decisions in silos. GSA acts as one agency, sharing knowledge and jointly agreeing upon solutions to serve our users with a high-quality effective digital presence.
Compliance rate with design system, style guide and other standards
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Rates for Alaska, Hawaii, and U.S. territories and possessions are set by the Department of Defense.
Rates for foreign countries are set by the Department of State.
Rates are available between 10/1/2024 and 09/30/2027.
The End Date of your trip can not occur before the Start Date.
Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.
Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."
Per diem localities with county definitions shall include"all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."
When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.
U.S. General Services Administration