Book your hotel with FedRooms

Extended stays

An extension of the core FedRooms program, FedRooms Extended Stay is an ideal solution for stays needed for disaster response, training, inspections, audits, and long-term projects.

It is designed to reduce administrative burden and improve the traveler experience.

• A stay of 30 or more consecutive nights is required.
• Book it easily through your online booking tool or travel management company.
• Look for rates that say “FedRooms for Extended Stay” in your online booking tool or ask your TMC for a “FedRooms for Extended Stay” rate when you call to book.
• You don’t need multiple bids or additional approvals.

The FedRooms program offers Federal Travel Regulation-compliant hotels at or below per diem, with standardized amenities. All U.S. government and military personnel can book through the program. FedRooms offers more than 12,000 properties in over 3,000 markets worldwide.

Features

• Always at or below per diem

• 4 p.m. day of arrival in the U.S. | 24 hours prior to arrival for international bookings

• Loyalty points at your favorite hotel brands

• No additional fees such as early departure, resort, booking, and so forth

• Dedicated help desk weekdays 6 a.m.-6 p.m. Central time

• FEMA and ADA compliant within the U.S. and U.S. territories

How to book

Go through your agency’s online booking tool. It’s available on ETS2 (E2 Solutions or ConcurGov), GO.gov, and Defense Travel System.

Call your agency travel management company to book the stay, and request a FedRooms rate.

For reference, download the full list of FedRooms properties [XLSX - 778 KB], which is updated regularly. Book your stay through the approved channels to guarantee the FedRooms rate.

Customer service

If you’re at your hotel, tell the front desk staff about your concerns. If that doesn’t work, contact your travel management company or reach out to the FedRooms delp desk.

FedRooms for hoteliers

Stand out to government travelers with FedRooms for your hotel. It’s the only governmentwide transient lodging program. Boost your market share and get priority placement in the ETS2, DTS, and GO.gov booking platforms.

Hoteliers can follow our FedRooms LinkedIn group for up to date information on how you can submit your property information for future consideration for the FedRooms program. Contact rfp@fedrooms.com with any issues.

Benefits for hoteliers

• Gain access to federal travelers with priority display in the government’s booking tools.

• Build compliance and trust: As a Best in Class solution, FedRooms strengthens your hotel’s reputation for compliance and trustworthiness among federal agencies.

• Pay no upfront cost.

Requirements to qualify for the program for your property

• Hold current FEMA certification and ADA compliance.

• Charge rates at or below per diem.

• Allow cancellations until 4 p.m. on the day of arrival (domestic) or 24 hours ahead (international).

• Maintain at least a 2 NTM Crown Rating or equivalent (mid-range, economy property).

• Charge no deposits or early departure fees.

• Offer free guest room internet.

• Honor the FedRooms rate for phone bookings.

• Meet all other program terms and conditions.

How to improve your hotel’s rating

• Enhance the guest experience and streamline operations

  • Keep rooms and common areas spotless and well-maintained.
  • Offer free breakfast — federal travelers request this amenity most.
  • Offer free parking to give travelers added convenience and savings.
• Build a strong online presence to maintain your reputation

  • Ask satisfied guests to leave positive reviews on platforms like TripAdvisor and Google.
  • Respond to all reviews — positive and negative — promptly and professionally to show you value guest feedback.
• Train and empower your staff

  • Train your staff on FedRooms rate codes and rules to maximize program benefits and minimize errors.
  • Train staff regularly on customer service and conflict resolution.
  • Empower employees to make decisions that improve guest satisfaction.

Stay in touch

Reach out to the the help desk for any reason:

Hotels@FedRooms.com
833-617-1341 Monday–Friday 6 a.m.–6 p.m. Central time

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